In a monumental move for Xbox 360 owners everywhere, Microsoft has expanded its warranty coverage to three years, and will take a $1.05 billion to $1.15 billion charge to earnings for anticipated repair costs on the malfunctioning consoles. The company had previously extended the 90 day warranty to one year, but this move comes with a clear acknowledgment of the persistent problems with many of its systems (specifically the red ring of death), and an offer to reimburse users who have already paid for repairs to their consoles. It would appear that this development signals Remond's concession that these problems are not "routine" (a stance it has been lacking as of late), and happily demonstrates that they will do more than just add a few heatsinks to the troubled console. With the recent news that the Xbox 360 has a reported 33 percent failure rate, this should be welcome relief for literally scores of gamers.
So I got a hold of an MS rep, she said they've been having delays with UPS getting repaired consoles out to customers (I assume because there are so many). Got a tracking number, should be here by Tuesday next week.
It sounded like there was a fucking RIOT in the background when I called, the lady had a hard time hearing me. But yeah, 33% failure rate. Scary, but I think even that might be an understatement...
Surprisingly, only 1 of my 360 owning friends has a story of his 360 failing, so he sent it back in and got it back. Hasn't failed since he tells me. Funny thing is, he's a Forza fan, so I wonder if he'll get Forza 2...I dunno if he heard about those stories or not...hehe.
Anyway, 33% is way too fucking high to go ignored for over a year and a half. Absolutely fucking catastrophically outrageously ridiculous.
33% is terrible. It's fucking terrible. Ah well, I love the games that the 360 brings and the best online for console gaming (and, yes, I own a PS3) so I guess I'll just have to keep my warranty updated.
The 360 isn't the best online console. The Wii is. Look at the massive library of online games we have to play there and the amazing service full of anal rape, which occurs during the following phases of yoru gameplay experience:
Before playing
While playing
After playing
Ah yes, how can one deny the amazing experience that is the Nintendo online service? Now, I am going to shoot myself, for I cannot play any of the games in the current online multiplayer library.
Mericks wrote:The 360 isn't the best online console. The Wii is. Look at the massive library of online games we have to play there and the amazing service full of anal rape, which occurs during the following phases of yoru gameplay experience:
Before playing
While playing
After playing
Ah yes, how can one deny the amazing experience that is the Nintendo online service? Now, I am going to shoot myself, for I cannot play any of the games in the current online multiplayer library.
Back to the warrenty... anyone remember in Tommy Boy when the guy asks about the guarantee and Chris Farley talks about shit in a box?
Tommy Boy wrote:
Tommy: Let's think about this for a sec, Ted, why do they put a guarantee on a box? Hmm, very interesting.
Ted: I'm listening.
Tommy: Here's how I see it. A guy puts a guarantee on the box 'cause he wants you to fell all warm and toasty inside.
Ted: Yeah, makes a man feel good.
Tommy: 'Course it does. Ya think if you leave that box under your pillow at night, the Guarantee Fairy might come by and leave a quarter.
Ted: What's your point?
Tommy: The point is, how do you know the Guarantee Fairy isn't a crazy glue sniffer? "Building model airplanes" says the little fairy, but we're not buying it. Next thing you know, there's money missing off the dresser and your daughter's knocked up, I seen it a hundred times.
Ted: But why do they put a guarantee on the box then?
Tommy: Because they know all they solda ya was a guaranteed piece of shit. That's all it is. Hey, if you want me to take a dump in a box and mark it guaranteed, I will. I got spare time. But for right now, for your sake, for your daughter's sake, ya might wanna think about buying a quality item from me.